Privacy Policy

Effective Date: July 1, 2026

This Privacy Policy explains how StoryVerse ("StoryVerse," "we," "us," or "our") collects, uses, stores, and protects information when you visit storyverse.club or use our interactive storytelling service.

StoryVerse is an AI-assisted interactive fiction platform. You enter story worlds, choose or write actions, and receive generated narrative responses based on the scenario, role, and story state.

Information We Collect

We collect only the information needed to operate, secure, and improve the service.

1. Account information
   This may include your email address, sign-in method, account identifiers, and basic profile information you provide.

2. Story activity
   We may store your selected stories, role choices, custom actions, generated scenes, saved progress, character states, credits used, and related gameplay history so you can continue your sessions.

3. Payment and billing records
   Payments are handled by third-party payment processors. We may receive limited billing information such as payment status, plan, transaction ID, billing email, refund status, and subscription status. We do not store full card numbers.

4. Support communications
   If you contact us at support@storyverse.club, we collect the information you include in the message so we can respond and resolve the issue.

5. Technical and usage data
   We may collect device type, browser, approximate region, IP-derived security signals, pages visited, error logs, generation events, and other usage metrics for reliability, fraud prevention, analytics, and product improvement.

6. Cookies and similar technologies
   We use cookies or local storage to keep you signed in, remember preferences, maintain sessions, protect accounts, and understand basic usage.

How We Use Information

We use information to:

• Provide, maintain, and improve StoryVerse.
• Generate, save, restore, and personalize interactive story sessions.
• Authenticate users and protect accounts.
• Process payments, subscriptions, credits, refunds, and billing support.
• Detect abuse, prevent fraud, and enforce our Terms of Service.
• Monitor performance, fix bugs, and improve product quality.
• Send service-related notices, such as account, billing, security, or policy updates.
• Respond to questions, refund requests, and support messages.

AI Processing

StoryVerse uses AI systems and related service providers to generate narrative content from your story context, choices, and custom actions. Your private story sessions are processed to provide the service.

We do not sell your story content. We do not use your private story content to train our own public AI model. Third-party AI providers may process inputs and outputs as service providers under their own security and data-processing terms.

Generated content is fictional and may vary across sessions. You should not enter highly sensitive personal information into story prompts or custom actions.

Sharing and Disclosure

We do not sell personal information. We may share limited information with:

• Service providers that help us operate StoryVerse, including hosting, database, analytics, AI inference, email, customer support, fraud prevention, and payment processing providers.
• Payment processors for checkout, subscription management, fraud checks, tax handling, refunds, and chargeback handling.
• Legal or safety recipients if required by law, court order, valid legal process, or when necessary to protect users, the service, or our rights.
• Business transfers if StoryVerse is involved in a merger, acquisition, financing, reorganization, or sale of assets.

Data Retention

We retain information for as long as needed to provide the service, maintain accounts, meet legal or accounting obligations, resolve disputes, enforce agreements, and protect against abuse.

You may request deletion of your account and associated story data by contacting support@storyverse.club. Some records, such as transaction, tax, security, or dispute records, may be retained where required or permitted by law.

Your Choices

Depending on your location, you may have the right to:

• Access, correct, or delete certain personal information.
• Request a copy of information associated with your account.
• Object to or restrict certain processing.
• Opt out of non-essential marketing emails.
• Manage cookies through your browser settings.

To make a request, email support@storyverse.club. We may need to verify your identity before completing certain requests.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service can guarantee absolute security. If you believe your account or information has been compromised, contact us promptly at support@storyverse.club.

International Processing

StoryVerse may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border processing.

Children's Privacy

StoryVerse is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Material changes may be communicated through the service or by email when appropriate.

Contact

Questions about privacy or data requests can be sent to:

Email: support@storyverse.club

By using StoryVerse, you acknowledge that you have read this Privacy Policy.